What do you do when you do not receive original documents, be it IGNOU result, degree certificate, or provisional certificate?
You submit an IGRAM IGNOU complaint. The headquarters or regional centre takes these grievances seriously and solves it at the earliest.
What to do if study centre is not responding?
If the centre is not providing the information you can submit the IGRAM query.
IGNOU has an IGRAM portal where you can submit grievances; you can also enter complaint GST number (tracking code) to see the last report.
If you’re wondering about how to solve an issue without visiting the study centre or regional centre, this article is for you.
What is IGRAM IGNOU?
IGRAM in IGNOU is one of the best grievances redress portals where a student can submit their complaint with no fee. It also works like an IGNOU complaint cell where any student can submit their query.
The full form of IGRAM is IGNOU Grievance Redress And Management.
There are many students who had some problem in University
As we were not aware of problems when we take admission, many of us make a mistake while selecting the subjects, and they don’t know the importance of IGRAM IGNOU.
Process to apply IGRAM IGNOU online
- Select Grievances Category
- Select the “Subject”
- Click Next
- Enter the basic details
- Write your Query
- Upload documents if possible
- Click on submit
Popular IGNOU IGRAM query
Admission Status-If your application is not confirmed you can ask about the status of admission. How long it will take to confirm your application? What is the reason for delayed confirmation or not confirmation of admission?
Study materials-It is one of the primary issues that every student face if you are facing the following issues related to the study material.
Try to use the IGRAM IGNOU portal.
wrong material received
E-study material link.
Assignment status-If assignment marks /grade status have not been updated you can visit the IGRAM IGNOU portal for your grievances you will have to register your problem with uploading of Assignment acknowledgment slip.
Here is a sample grievance copy, this will be helpful for the student who is applied for re-evaluation of the answer script.
I have applied for Re-evaluation for the December 2019 exam, but my Re-evaluation result is not showing kindly provide me updates. Find the attachment.
How to track IGNOU grievance status
If you are going to track the IGNOU student grievance status from the IGRAM IGNOU portal, you must have the GST no (tracking number different from enrollment and control number) which is received in your email.
Step to check grievance status
- Visit the https://igram.IGNOU.ac.in
- Click on the track grievance response status tab
- Enter GST token code on the text area
- Click on get status button.
IGNOU complains about the result from IGRAM IGNOU portal.
Today I got an email from a student “I applied for online exam form, payment deducted from my account but I did not receive any control number kindly help me”. Then I replied to him you need to email to exam division on the following email ([email protected]).
Here is a sample request for asking about the control number.
I Rahul Kumar, enrollment number-123456789 programme code-BA. I have paid online exam fees on 09/07/2020 amount is deducted from my account but I didn’t receive any control number or confirmation. I am attaching you to a payment slip.
Payment Reference number-IGAB86hsgs.
What is IGNOU helpline number
While calling the IGNOU helpline number most of the time there is not connecting, many a time the phone is ringing, but no one is picking the phone while calling the IGNOU customer care number Delhi.
Generally, students face problems while submitting their registration form, examination form, and download the hall ticket. These issues to be addressed on an urgent basis.
Although university trying their level best in every stage for student support.
IGNOU University is the world largest open university and has over 3.5 million students, every regional centre has a helpline where students can call and ask for the solution.
IGNOU toll-free admission helpline number
I suggest you before calling the IGNOU enquiry number try to read the prospectus carefully because the question you will be asked to IGNOU customer care their answer is already written on the FAQ section of the prospectus. For more information, check the IGNOU prospectus link.
Have you ever thought only complaining in the regional centre is enough, is it possible to visit the regional centre regularly? I don’t think so.
You will realize there are many issues we face which we get to know only when we take admission.
Indira Gandhi National Open University is the best open and distance university, but when you start learning, you face many problems.
Have you ever tried to call IGNOU toll free number before taking the admission?
Here is IGNOU admission helpline number 011-29571301or 011-29571528 you can seek help from the following number.
Student support IGNOU email id
Is there any way to contact the registrar through email id?
Here is the IGNOU registrar email id- [email protected]
My IGRAM IGNOU experiance
I am telling my experience with a student who contacted me. He told me he had completed his graduation and waiting for his mark sheet for 6 months. He visited his study centre and the regional centre for his mark sheet, but he did not get his mark sheet. At last, somehow he got my phone number and told me about his problem. I advised him to use IGNOU IGRAM, and he did so.
After 4 days, he received an email from IGRAM IGNOU asking him to send his address with a form to headquarter, New Delhi. He followed the instructions.
He received his mark sheet within 25 days.
Step 1 Contact Regularly your local post office and enquire about any registered post or speed post parcel for you.
If your door was closed at the time of delivery or the address you have mentioned in the admission form is wrong or incomplete. You may face the problem of receiving your documents.
If you have not received the mark sheet and your correspondence address is right, you can submit grievances complain from IGRAM IGNOU to solve the problem.